Credit Register

Credit register is an automated information system of the National Bank, which ensures formation of credit histories, their storage and provision of credit reports.

What is a credit history?

A credit history means the data, which characterize the entity of a credit history and execution of obligations accepted thereby under credit transactions. Relations within credit histories are regulated by the Law of the Republic of Belarus “On Credit Histories”, which is aimed at strengthening payment discipline and increasing the natural and legal persons’ interest in performing their obligations under credit transactions. All natural and legal persons, which concluded a credit deal with a bank or a microfinance organization, have credit histories. The data incorporated into credit histories are presented in the form of credit reports.

What is a credit deal?

A credit deal is a credit facility agreement, an overdraft lending agreement, as well as the loan, pledge, guarantee and warranty agreements, which natural and legal persons conclude with banks and microfinance organizations. Such deals result in the following: the client acts as the borrower, pledgor, guarantor, or warrantor. In any of the capacities the natural and legal persons conclude an agreement with a bank or a microfinance organization, entering, thereby, into legal relations with them and are entities of a credit history, while a bank or a microfinance organization is a source of a credit history formation.

Who "writes" a credit history?

Credit histories are build-up at the National Bank of the Republic of Belarus. The information for credit histories on the credit deals concluded and on execution of obligations thereunder is submitted to the National Bank by banks, non-credit financial institutions, and microfinance organizations of the Republic of Belarus within three (at the latest) banking days following the day of the action commitment (occurrence of event), the information on which is incorporated into the credit history. The information is updated in the online regime. The data submitted by the source of the credit history formation to the National Bank are immediately recorded in the credit history. The National Bank processes the inflowing information on credit deals, forms and maintains credit histories in the Credit Register.

What information is in a credit history?

The following data are contained in a credit history:

  • general information on a natural or legal person: name, family name, patronymic name, identification number, date of birth, citizenship, place of registration – for a natural person; and name, registration in the Single State Register (SSR), UNP (Payer’s Registration Number), location, main activity – for a legal person;
  • terms and conditions of concluded agreements – a bank, microfinance organization, with which agreements are concluded, numbers and dates of agreements, amounts and currencies of agreements, and duration of agreements; and
  • information on fulfillment by customers of their obligations under an agreement owed to a bank, microfinance organization – history of repayment of obtained loans, overdue payments under credits, overdrafts and loans, repayment of arrears, information on execution of warrantee, guarantee and pledge agreements; and
  • information on termination of agreement.

What is a credit report?

Upon requests, the National Bank provides information in the form of credit reports, created on the basis of data incorporated in a credit history. The scoring assessment of a credit history is also included in the natural persons’ credit report. This is the system of assigning scores to the entity of a credit history characterizing the capability of the customer to repay the fresh credit issued thereto. The scores are calculated on the basis of available credit information on the behaviour of all borrowers in the previous periods with the use of a statistical model and mathematical algorithm.

What influences the scoring assessment of a credit history?

In the credit report the scoring assessment is represented by three positions:

  • a rating class (from A to F). It is easier to compare the rating classes, while they are more easily understood by both the users of credit histories and entities thereof;
  • a score point – the final assessment in points (from 0 to 400), which is calculated with the use of a mathematical formula, developed as a result of the statistical processing of the historical data of the Credit Register’s data base; and
  • a PPD – is the probability of admission of arrears exceeding 90 days within the next 12 month in the amount exceeding BYN39.00 (from 0% to 100%).

The classes of ratings may take the following values:

Rating class>score point<= score pointPPD min.PPD max.
FCurrent overdue debt the duration of which exceeds 90 days for the amount of more than BYN13.00.

The scoring model is build up on the basis of stastistical data of the Credit Registry of the National Bank for the previous years. There are no expert opinions or any other subjective opinions in the model. The calculation of a score point is influenced by the information on overdue debt (number of days of overdue debt, the time since repayment of the latest overdue debt, etc.), requests of credit history users, number and types of agreements, relevant share of unpaid amount of borrowed funds, demographic information, etc. Correspondingly, the scoring assessment may be improved in the course of time.

What decreases a score point?

  • A "young" credit history on credit deals concluded with banks. The number of days passed since the moment of conclusion of the first credit deal is assessed. The fewer time had passed since the moment of the deal conclusion, the lower the score point is.
  • Number of users’ requests. The more enquires are made during a short period of time, the lower the score point is.
  • Number of current consumer and overdraft agreements. The larger the number of such agreements is, the lower the score point is.
  • Fresh consumer and overdraft agreements. The fewer time have passed since the moment of conclusion of the agreement, the lower the score point is.
  • The information on overdue credits, their duration and amounts.

A score point is not calculated in the following cases:

  • a credit history is not available;
  • there were no records in the credit history for a long time – during the last 5 years there were no current agreements with a bank; and
  • during the last 2 years there were agreements with banks, which were suspended according to the decision of a court.
  • When a score point is calculated, the data for the last 5 years on the credit deals with banks are used. The data on the concluded credit deals with microfinance organizations are not used.

Who has an excess to a credit history?

The National Bank provides data from the Credit Registry in the form of credit reports to those, who are entitled to obtain such information. According to the Law, ensuring of bank secrecy is one of the main principles of credit histories formation and credit reports provision. Without a consent of a credit history entity, a credit report may be enquired by courts, law enforcement agencies and other persons in certain cases provided for by legislation only. Users of a credit history (banks, IFI, leasing companies, etc.) obtain assess to this data only upon receipt of a borrowers written consent. A credit history is an instrument for assessment by users of the credit history of the user’s payment discipline.

How does a credit history have an impact on obtaining a credit?

Banks, at their own discretion, use information from the credit report and independently take a decision on a loan granting based on their own criteria for evaluating credit history. The restriction on lending is not affixed anywhere in the credit report - either directly or indirectly. "Black lists" do not exist in the Credit Register. As a rule, banks deny further lending to those who already have longtime and large amounts of overdue loans.

Information on overdue payments is not included in the credit report submitted to banks and other users of credit history 5 years after the debt is repaid, and unpaid amounts are reflected in the credit report for 15 years.

Why did the bank refuse to issue a credit?

In accordance with clause 13 of the Instructions on the Procedures for Providing Monetary Funds in the Form of a Loan and the Repayment Thereof approved by Resolution of the Board of the National Bank of the Republic of Belarus No. 149 of March 29, 2018, before entering into a loan agreement, the bank is obliged to evaluate the creditworthiness of the applicant, then the authorized bank authority or bank employee makes a decision on granting a loan.

In line with Article 141 of the Banking Code of the Republic of Belarus a lender is entitled to refuse to conclude a credit contract if there is data evidencing that the amount of the credit extended to the borrower will not be repaid (reimbursed) on time, as well as any other grounds which could influence the fulfillment by the borrower of the obligations under the credit contract or provided for by the legislation of the Republic of Belarus.

Thus, the issue of granting a loan is the responsibility of the lending bank itself, taking into account the requirements of local regulatory legal acts developed by banks independently in accordance with the legislation.

The assessment of the borrower's creditworthiness is carried out by the bank based on a multivariate analysis and may envisage the use and analysis by banks of the information contained in credit histories.

Therefore, the credit history is an information source used by banks in making decisions on the provision of credit, and does not have a prohibitive or permissive function, nor does it contain recommendations. The National Bank does not have information on the reasons that caused the refusal of banks to grant credit funds. To clarify the reasons for refusal to issue a loan, one should contact the bank that considers the loan application.

Can I find out my own credit history?

You can receive a credit report in electronic format through the Credit Register web-portal To do this, it is necessary to go through identification in the Interbank Identification System (after registering at or in the remote banking service system of Belgazprombank.

In order to obtain a credit report in hard copy, one needs to contact the National Bank at the specified addresses.

The number of requests for a credit report is unlimited. Once within a calendar year a credit report is provided free of charge, all of the following applications are paid.

The credit history user who obtained your credit history based on the consent you provided is obliged upon your request to give you the opportunity to review the contents of your credit report free of charge.

Can I get a close relative's credit history?

A credit history can be obtained either by the subject of the credit history itself or by its authorized representative based on a notarized power of attorney. However, neither information from the credit history is provided by telephone.

How to change your credit history?

The Law of the Republic of Belarus “On Credit Histories” dated November 10, 2008 (In Russian Only) does not envisage the procedures for correcting reliable information included in the credit history.

Changes in the credit history can only be made if it includes erroneous data. In this case, it is necessary to contact the bank (IFI) with which the contract was concluded, or fill out an application for making changes in the credit history at the National Bank or via the web-portal of the Credit Register The term of the application consideration is 30 days.

For example, if the credit history does not contain the date of termination of the contract or repayment of the loan under the contract actually executed by the client, it is necessary for the bank to provide this information for entering it into the credit history, and not just to give the client a certificate of non-availability of credit debt.

The credit report that the client requests after changing inaccurate information on the basis of his/her application submitted to the National Bank is provided free of charge.

How to change personal data (phone number information, residence address and address of registration) on the Credit Register web-portal?

Pursuant to the Law of the Republic of Belarus "On Credit Histories" of November 10, 2008, the credit history does not include information on the telephone number, residence address and address of registration.

Regarding the issues related to your personal data stored in the Interbank Identification System (hereinafter – the "ISI"), you can contact the owner of the ISI - OJSC "Non-bank financial institution "SSIS" by addressing the question to the email address or telephone number 141.

Credit history is not an instrument of restriction

The National Bank is often asked whether it is possible to put in the credit history a note that a relative should not be given loans if he/she abuses alcohol, does not return previously received loans, is mentally ill or for some other reasons. The National Bank does not make any marks in the credit history on the prohibition of lending to this natural person, including on incapacity, mental health, and similar marks.

In line with Articles 29, 30 of the Civil Code of the Republic of Belarus, a person shall be declared incapable or partially capable in the cases stipulated by the law, from the moment a court decision enters into legal force. Thus, the National Bank is not entitled to restrict anyone in his/her rights provided for by the legislation of the Republic of Belarus.

Contact information

Questions regarding formation of reporting 2501 and receiving credit reports:
Tel. 218-38-80, 218-38-81

Questions regarding formation and processing applications for including changes into the credit histories according to form 20001:
Tel. 218-38-82

Questions regarding provision of the rights of access to the Credit Register:
Tel. 218-38-82, 218-38-83

Questions regarding functioning of software of the Credit Register:
Tel. 259-15-56, 259-15-57

Questions regarding protection of information (issuance/prolongation/termination of validity of certificates (CIPF), registration/synchronization of channels with the apps servers):
Tel. 259-14-71, 226-73-48

E-mail for technical questions:

Credit Register Department is located at Tolstoy street 6, 220007, Minsk.

Mail box at: Nezavisimosty avenue 20, 220008.

Provision of credit reports to the credit history subjects in the paper form is carried out by Credit Register Department:

Monday-Thursday 8:30 – 12:20, 13:15 – 17:20
Friday 8:30 – 12:20, 13:15 – 16:00

Support of Credit Register users:

Monday-Thursday 8:30 – 17:30
Friday 8:30 – 16:15,
lunch break 12:30 – 13:15